top of page

Refund and Cancellation Policy

Effective Date: August 30, 2024

​

Refund Policy

Refunds may be requested under the following circumstances:

  1. Event Cancellation or Rescheduling:

    • If 2Meet2Marry cancels or reschedules an event, you are entitled to a full refund.

  2. Cancellation by Participant:

    • If you are unable to attend the event, you may cancel your reservation and request a full refund by notifying us at least 72 hours before the event start time. Refund requests made less than 72 hours before the event will not be eligible for a refund.

  3. Exceptional Circumstances:

    • Refunds may be issued in other circumstances, once the validity of your claim is reviewed and accepted by us at our sole discretion.

​

How to Request a Refund:

To request a refund, please contact our support team at [email address] or through the help center available on our website. We will review your request and provide an initial response within 72 hours. Once approved, the refund will be processed to your designated account.

​

Please Note:

  • Refunds will not exceed the amount paid for a particular event.

  • If a refund is issued, it will be processed using the original payment method.

  • Refund requests due to personal reasons after the 72-hour cancellation window will not be honored.

​

Cancellation Policy

You may cancel your participation in any event by notifying us in writing via email to [email address]. Cancellation requests received at least 72 hours before the event start time will be eligible for a full refund. Any cancellations made less than 72 hours before the event will not be refunded.

​

Enforcement and Communication:

For any issues regarding refunds or cancellations, please contact our support team directly via [email address]. We are committed to addressing your requests in a timely and fair manner.

bottom of page